July 13th, 2018
Thanks for everyone @ Arenal Lodge and Jacamar Tours for facilitating such a wonderful vacation!
... we can't say enough good things about everyone for welcoming us and inviting us to explore and share their world.
July 13th, 2018
We are very grateful to have been welcomed to kindly and treated like family. We enjoyed every moment of our visit to this beautiful place. The only thing more beautiful than the natural environment is the beauty of the people. Your kindness, warmth, generosity, and humor are a memory we will always cherish!
I love it and pura vida!
Lance Mills y familia
Swannanoa, North Carolina.
July 13th, 2018
We very much enjoyed the tranquility, view, walks on the grounds.
July 13th, 2018
Very friendly staff.
Jesse, thank you for all your help, you were wonderful and made our trip here great!
Thank you for a wonderful night and morning. We added several birds to our life list.
Jack and wife
Jesse, you are "AMAZING". Thank you for providing us with supreme service. Every tour was amazing. You provided us with services that were extra. We appreciated your smile, your kindness. You are truly an ASSET to ARENAL LODGE.
From Michelle, Tanisha, Nataly and M.
April 4th, 2018
Thanks for everything, Jesse! Your were so helpful and informative.
We love it here and will be back!
St Paul,Minnesota, USA
April 11, 2018
We had an excellent time on the Cano Negro - saw everything I came to see, Cayman, Howler monkey, White faced monkey, sloths, birds, iguanas. Boat captain was great! And Jose was very knowledgable, about history, flora, fauna.
Lory B. and Family
May 27th, 2018
Hello Arenal Lodge - we are back! Tim and Beth Henderson from Florida. We love Arenal Lodge!! Your best experiences are with Jessie and Jacamar Tours - Cano Blanco, Mrs Wendy's cooking, the zip line tours, horse back riding, and the cave tours. We love you, Jessie. Stay in touch.
Jacksonville, Florida, USA
July 1st, 2018
Fantastic! Lovely! Delicious food!
Suzana and Miguel
Arenal Lodge was amazing. Great place to stay. Wonderful people. Great service.
Dear Aldo (reception),
Thank you for your kindness and hospitality. You certainly made us all feel so welcomed. You gave us such a sense of comfort at our first stop in Costa Rica. Thank you so much!
The Barros Family
February 20-23, 2018
Our visit to Costa Rica and Arenal Lodge has been wonderful. The ENTIRE resort has been so helpful, courteous, and warm. We thoroughly enjoyed the horseback ride and Jacamar tour including the rainforest, water fall, farm tour, volcano walk, hanging bridges and the relaxing hot springs.
The food everywhere was delicious. Staff and tour guides were so knowledgable and accommodating. We will highly recommend Arenal Lodge and Jacamar tours to all friends and neighbors planning visits to Costa Rica. Thank you so very much.
Merlin, Linda Schneider
Glenwood, Minnesota USA
Ron and Nancy
Villard, Minnesota USA
February 22-26, 2018
We have had so much fun in Costa Rica and can't wait to come back!
The Arenal Lodge food and hotel was amazing! In particular, EVERYTHING we booked with Jesse was a good value and very fun. The massages, horseback ride and fishing exceeded our expectations! The massages were the best we ever had. The horseback ride had the best views I have seen here. And the fishing trip was AMAZING with Miguel and Marcos. We caught a rainbow bass, saw and heard howler monkeys, ate a a local bar with ceviche, and got to meet Miguel's family when they offered to pick us up and cook the bass at their home. The hospitality here has been unbelievable! Thanks so much to Jesse who has great English skills and was able to setup all of our excursions exactly the way we wanted them! She is a great representative to Costa Rica and we look forward to coming back. Pura Vida.
Whitney and Randal
North Carolina - USA
February 28, 2018
FANTASTIC - a group of 9 of us went on Zip line - guys were great - polite and very helpful - not bad looking either. Recommend to anyone. Thank you Jessie.
Les Myers Group
March 4, 2018
Pura vida, Magnifica experience and the best vacation ever. Thank you Jessie for been so helpful. Costa Rica you are Amazing. Be back.
March, 5, 2018
Wanted to take an opportunity to thank Arenal Lodge for such a wonderful experience on our first trip to Costa Rica. Jesse was extremely friendly and helpful in planning our daily activities and experiencing La Fortuna from the most beautiful place, the staff was welcoming and friendly, and breakfast absolutely delicious. Thank you Arenal for such a great home, you made it special for us!
Raymond and Roberta
December 23, 2017
This was my first trip to Costa Rica and I am traveling alone. The hospitality of the tour guides was exceptional. I felt I was with family. Jessie was great. Wonderful customer service and always loved that I was taken care of. I considered doing the tour on my own, but it was well worth it to have Jessie assist with the process.
December 24/27, 2017
Wonderful first visit! Loved River Rafting and combo tour - Paradise Springs was lovely and relaxing. Looking forward to Sky trek tomorrow and ATV tour. I can't say enough about how helpful Reyner was. He helped us plan the perfect vacation - Listened to what we wanted and helped us shedule everything to be the best timing depending on where we were staying. Also guided us with lots of info on getting around and general advice.
Lastly - we used private car from Jacamar for all transportation- well worth it to be alone, to stop for lunch, drinks, etc when traveling - often same price as taxi for 4 people. Also friendly and helpful driver! Wonderful trip.
Tampa, Florida, USA
November 4th, 2017
Thank you so much for all of your advice and guidance. This trip for us was a girls adventure trip and we needed it to be amazing and thanks to Jacamar it was. Hiking, Hanging bridges, Hot Springs, Zip lining, white water rafting, all of it was perfect. A trip we will remember for the rest of our lives. The guides cared and the country was beautiful.
We will recommend this hotel and this tour company to everyone.
Ana, Chanel, Danielle
November 17th, 2017
We love this place! The people are amazing. Food and view fantastic! Join Guerrom at the bar, Jesse will help you plan your perfect adventure and Aldo will make sure you have the best room with a wonderful view! We will remember this place and our new friends forever!
Five stars... plus!
Skye and Jason Grigsby
Lovisville, KY 40023
November 19th, 2017
We had a great stay at the Arenal Lodge. Had the best time on the Cano Negro tour. Our guides were excellent and the meal prepared by our hosts was wonderful. Hanging Bridges tour was also great. The Jacamar staff is very knowledgable.
Thank you all so much.
Rian and Fred Burke
This was our first trip to Costa Rica and the accommodations at the Arenal Lodge were fantastic. We had an adventure Zip Lining, horse back riding, canyoning and hiking. Tour guides were so helpful and very knowledgable. This is a trip to remember!
IanLe and Alex Frantz
October 30, 2017
Thank you so much for a PERFECT vacation. I cannot imagine a better place to celebrate my 15th wedding Anniversary with my whole family. I enjoyed the horseback riding, the volcano walk, the waterfall tour, the hot springs at the Tabacon. Thank you for your kindness and friendlyness. I don't want to leave... none of us do.
Michael, Rebecca, Justin, Joseph, Joshua, Pamela
The Fine Family, Lots of Love
August 1, 2017
Our tour guide was amazing! We loved every second of the boating tour and would do it again! The snack and lunch included was really good and the home and farm we ate at was beautiful! Seeing all the animals made our time even better.
Mark, Hermine, Tyler, Willian, Lindsay from Huntington Beach, CA
August 8, 2017
Thank you Arenal Lodge Staff for the best vacation ever. River rafting was great as was all the activities that Jessie planned for us. This place has the friendliest staff ever. We will cherish our memories of you all!
Manhattan Beach California, USA
The Ettley Family
August 27, 2017
Thank you to the staff team at Arenal Lodge. We have thoroughly enjoyed our stay here. Terry and Freddie are very personable and made us feel welcomed from the day one. The staff in the dining room were excellent and the food was varied and good. Jese at Jacamar was very hopeful - she was great!
We loved all the tours especially the canyoning (waterfall rappel).
We also recommend Tabacon for the hot springs and Sky for the Zip Line/Canopy Tours.
Bob, Tina, Tyler and Jesse
May 11th, 2017
Zip line, horseback riding, La Fortuna Waterfall. We have had the time of our lives! Costa Rica has been like living in my dreams. The kindness and hospitality here has no end. We would recommend your tours to anyone. We wish all the best and hope to see you again.
Andrew and Alisa Darrow
July 7th, 2017
Zip lining, Cannon Negro, Horse back riding, volcano walk, hangind bridges and waterfall AND hot springs. All wonderful experiences. A lot to fit in a few short days but Jessie made it happen! What a magical place! The lodge will always have a place in our hearts. Highly recommend.
Krisa and Marlene
This was a amazing trip! It was my first time out of the country and going to Costa RIca was a good place! Horse back riding, going on hikes, and going to the hot springs was all so fun. I will never foget this trip of my life time in Arenal Lodge! Pura vida.
Whitefish Bay, WI
I had a wonderful time here and would love to return. Me encanta Costa RIca! Pura Vida!
Thank you for a wonderful peaceful 50th Birthday Experience. The grounds are breathtaking, short walks or moderate hikes, you don't have to eave the property to get a workout as there is a mile long trail. The horse back riding is a must. The horses are gentle, calm, and the one hour horse back riding over the property is very scenic and affordable.
The massage was also a wonderful experience, mixed with a facial in a peaceful setting. Thanks to the Arenal Lodge!
B and D
Thank you for the nature night hike. It was fantastic. Many frogs, birds, bats, turtles, a cayman, spiders, etc. The naturalist guide was informative and personable. We highly recommend this tour if you and your children love nature. It was a wonderful way to spend our 30th anniversary.
Becky and Chris
Minneapolis, MN, USA
My first time in Costa RIca! Very happy to choose Arenal Lodge. Amazing view, very profesional staff, the tour agent Jese is very nice. I will definetely recommend this hotel for my friends in Miami. Thanks
Jan 27th 2017
We went to Caño Negro and it was amazing – monkeys, alligators, lizards, birds, sloths – all the CR wonders! Do this!
Janet and Glen Smith, Castle Rock, Colorado, USA
Jan 8th, 2017
We had a wonderful day around the hotel when we arrived. Trails, horseback ride and at the end a massage. Second day we went to Cano Negro and our guide was excellent. Great views and wildlife. Tabacon Hot Spring was amazing. With all the fantastic experience we leave with a perfect impression of this part of Costa Rica.
Gerard and Annete
Thank you so much for everything. We had the most amazing time.
Your staff are all awesome, polite and entertaining.
Beautiful location, Breathtaking view.
04 November 2016
Enjoyed several trips, all of them great. … We look forward to coming back one day
29 October 2016
Thank you so much for all your help! The tours we had done were really wonderful…
We loved the rafting and the boat trip and Arenal Lodge is filled with wonderful staff!. Thank you – Pura vida! Xo xo
06 Octubre 2016
Meu casa e eu pegamos o tour “combo” em duas partes. Na primeira olhamos a cachoeira e os pontes em suspensao e a natureza toda, o pessoal excelente! A explicacao muito boa, depois o excelente almocoorganico com um excelente “guarito” e cafe, mmmm!
No seguinte dia, caminhamos pelas trilhas para volcao Arenal, em seguida as aguas termais – uma maravilla! E finalmente jantamos muito rico (demais). O mais importante foi as pessoas tralando na empresa, alegres, prontos e principalmente com o desejo de ver seu pais progressar, cuidando da natureza toda. Parabens! Obrigado, muito obrigado. Delsa e Ricardo Vargas
27 Septiembre 2016
My wife, 7 month old baby and I, stayed at Arenal Lodge between 9/22/2016-9/24/2016. It was not a planned visit, but while on a drive to Guanacaste on a rainy night my son who is teething, began having extreme discomfort and we stopped at the nearest hotel and it happened to be Arenal Lodge. Aldo, was the most welcoming and caring of receptionist and ensured that my wife and child were placed in the room while he and I took care of the reservation. At night we were unable to see our surroundings but when I woke up the next morning and opened up the terrace door I was amazed by the view that we had of the Arenal Volcano, it was breathtaking. The grounds are well kept and the infinity pool and jacuzzi coupled with nature all around, was just what we needed to recharge the batteries and unwind. We enjoyed our stay so much, that we extended the reservation another day and would have stayed longer, if not for the fact that we had to fly back home that weekend. Great hotel, great employees,food is delicious and Aldo the receptionist was exceptional. I will definitely return to the hotel and will recommend to friends and family.
24 Septiembre de 2016
Can’t say enough about the tours. We had an incredible experience yesterday at the Volcano. Hugo was very knowledgeable! We had Alan for the Hanging Bridges and he spotted so much for us to see – howlers monkeys, flogs, birds, tarantulas. We never would have seen all of this without his artful eyes. Hint: Be sure to split the big tour into two days – seeing it all in one would have been too much. Meredity and Jamie, New Jersey
September 23rd, 2016
Take the tours - the walk and hot springs are the best. The view from our room was outstanding; we will be back to Arenal. Curt and Ellen Stacy, Boquete, Panama.
September 17th, 2016
We love Arenal Lodge! You will too, thank you. So much! Your staff is terrific.
Ted and Susan, Seattle, Washington
September 14th, 2016
Thank you! Honestly we had an unusual request for my own personal bucklist. She worked to make it happen. It did!! Above and beyond. Everyday – thank you so much. Our vacation would not have been as fun and smooth.
Carrie and Erenie.
September 6th, 2016
Thank you for hosting us for our honeymoon. We had a wonderful time here at Arenal Lodge and look forward to bringing our children here.
The Schultzes (Donna and Jason)
August , 2016
Thank you to the wonderful staff at Arenal Lodge for a great holiday. The Jacamar tour company – as recommended – was really excellent. We loved the waterfall and volcano hike. The guides took our children’s needs into account.
We also loved the horseride in the grounds of the hotel.
Thank you for all your help and kindness!
Love, Christina, Ree, Natalia and Isaac, U.K.
August 12th, 2016
Nos vamos encantadas con las excursiones realizadas y con lo bien que nos han tratado.
Muchas gracias! Hasta la proxima!
01 Agosto 2016
Arenal Lodge es un hermoso lugar con una vista fantástica al Volcán y Lago Arenal. El hotel esta rodeado de naturaleza, jardines, senderos, floral y fauna. Cuenta con una alberca, dos jacuzzis, una caminata por la selva y muchísimas áreas verdes.
El hotel Arenal Lodge esta a 25min del pueblo La Fortuna, que esta lleno de restaurantes, mercados y cualquier tipo de servicios.
Sin duda volvería a quedarme a ir.
do melhor da costa rica
Excelente lodge, e excelente localização com vista muito privilegiada para o vulcão arenal. O acesso ao lodge é difícil mas vale a pena. recepção com um acolhimento exceptional, sempre disponíveis para ajudar a resolver. Restaurante muito bom com preços razoáveis. Quarto excecional, grande arrumado e super limpo. Varanda com cadeiras de baloiço e uma vista muito boa. O lodge tem senderos que os hóspedes podem fazer sem problemas de se perderem. Nestes passeios existem pontos onde os colibris aparecem com frequência nomeadamente no borboletário. ao pé do hotel tem uma piscina com vista infinita para o vulcão, e dois jacuzzis. Ao pequeno almoço tem uma local em frente ao restaurante onde colocam fruta fresca e onde aparece toda a espécie de pássaros.Muito bom e com nota máxima.
Our second trip to Costa Rica and using Jacamar. Excellent tour company. Cano Negro was amazing, River rafting was incredible. Guides were very informative. Jessie is great, helped both times to pick great tours. The Arenal View! Love the peaceful and serenity! Pura vida.
Tim, Beth Henderson
Every one so friendly at "Arenal Lodge". We had a wonderful time !!! Our 2 days of touring was more than "wonderful". Jessy's recommendations were the best (great for our group of 4). Tour guides "Anderson" and "Alex" so informative with great personalities. All employee's so sweet.
Thank you so much.
Gail Karen Jane and Bette, Boston, Ma
Encantador Hotel, mejores excursiones, muy bonito el volcan, impresionante la catarata y lo mejor unas buenas aguas termales. Un saludo desde Espana y Pura Vida. Pablo
We selected the 4 tour package: Volcano, Tabacon Hot springs (Day one) and Hanging Bridges, Waterfall (Day 2).
Hands down the best value! We highly recommend doing these tours activities in 2 days. Jessica made the process seamless because of her expertise. All the tour guides were super friendly and very knowledgeable. Jacamar made our vacation fun and stress free.
Cyndi and Hai H., Houston, TX
Un lugar epico para pasar unas vacaciones ideales. Un lujo a nuestro alcance del que disfrutamos a tope! Esquisito trato y deliciosa experiencia humana! Gracias desde Zaragoza!!
Ana y Jose
This trip was nothing short of a dream. Everyone was sooo hospitable and kind and as a Muslim woman, I felt so appreciated and part of the family. Food was amazing. People were amazing and the views breathtaking. I will dearly miss this place.
Thank you so very much for helping my father and I with organizing our tours in Arenal. The sip-line adventure was awesome and we were able to take amazing pictures of Arenal Volcano and lake during our tour. The hot springs were also amazing. Thanks again for your expertise, passion and warmth.
Best wishes, Sofia
July 12th, 2016
Night walk tour: Had a great evening, saw lots of different wildlife on the walk thanks to our very knowledgable guide. Lovely to meet the guide's family. Very friendly and hospitable and we ate home cooked typical Costa Rican food. Great trip - recommended.
Sonia, Jules, Natasha and Thomas - England
July 8, 2016
This is first time doing outdoor vacation. Could not have chose a better place. On top of it being in the middle of the rain forest, having a great view - it also is very good price - room was so clean, and Jacamar Tours did everything perfectly. Talk about being punctual, this company was never late. We did Ziplining, canyoning, rafting, sight seeing, horse riding - and even used them as a taxi to town. The food they provide in between their incredible tours was so authentic and amazing it blew my mind. EVERY EMPLOYEE was so enthusiastic and kind. Unlike any other vacation. Will definately come back.
Christopher (New Jersey) and Ali (New York).
June 17, 2016
My husband and I had a wonderful time at Arenal Lodge. Jesse was very hopeful in helpinbg us plan excursion. Everyone very helpful and accommodating! Loved our stay. The grounds are beautiful. We will be back.
Bill and Rita, Texas
Wath a wonderful trip! Every thing we did from ziplining, horseback riding, wildlife tour, hanging bridge, hot water springs, waterall, it was an breathtaking! can't waith to come back! Awesome staff
Tina & Theresa Wisconson.
June 24, 2016
What a wonderful trip we had visiting Arenal Lodge. Everyone was very helpful and friendly. The adventures were great. Thank you so much for the great time. We will be back.
James and Amy, Texas
My husband & I had a wonderful time at Arenal Lodge. Jesse was very helpful in helping us plan excursions. Everyone very heloful + acommodating!
Loved our stay- the grouds are beautiful.
We will be back!, Biel & Rita Love, Texas
June 4th, 2016
We read all reviews before this and everyone was right! We did the 4-pack, volcano hike, Tabacon, Hanging Bridges and waterfalls - all spectacular and the guides were great. Love our stay here with such a friendly staff! Enjoy it all!!!
Ben and Amber, Los Angeles
May 16, 2016
We have had a fantastic trip so far. This is a beautiful place and I am so glad we are getting to experience it. We will be back.
Troy and Lisa Lockes, From Alaska
May 26, 2016
The staff here is AMAZING! I would highly recommend the tours but splitting the four tour into 2 days. Everywhere we went has been beautiful and all the tour guides are so helpful and knowledgable. They made the experience a lot more fun.
CJ and KB, (Texas) (Tennesse)
May 28, 2016
My sister and I came to Arenal Lodge for our first trip to Costa Rica. The staff was amazing, the food was deliciuos, and every outting we went on was extraordinary. Jacamar tours were amazing with very intelligent guides. If you have made it to Arenal Lodge you have made an excellent decision.